At Buds, we believe that every step a child takes should be supported by footwear designed with their growth and comfort in mind. Unlike many brands that follow the "shrink it, sell it" approach, our shoes are specifically made for kids, crafted with insights from medical experts across four countries and feedback from parents around the globe. We use breathable materials, lightweight designs, and a broad toe box to ensure natural foot development. With proper arch support and heel stability,toe protection our shoes promote healthy movement and posture. Every pair is rigorously tested to meet the highest safety standards, so you can trust Buds to keep your child’s feet active, comfortable, and stylish.

Yes, you can machine wash the shoes.

• Place the footwear in the mesh laundry bag to keep them from banging around in your washer. Close the bag and drop the bag into the machine.
• Set it to use cold water
• Put it on a gentle cycle
• Select the low spin option.
• Rinses wash the footwear properly.
• DO NOT MACHINE DRY, let it air dry naturally.
• Don’t use artificial means of drying.

Children develop at different rates, some are walking while others are still finding their feet. For each of our stage ranges we develop a broad range of sizes to help find the perfect fit for your kids. Whatever your child’s stage, whatever their age, there’s a buds shoe for them.

If you’re not sure what stage is suited to your child, go here to find out. There are three ways to select the right size of Bobux shoe:

1. Using pen and paper
2. Use an existing shoe and refer to our size conversion chart

On average, kids’ feet grow by about 2-3 sizes in a year with the rate decreasing as they get older. To ensure they are always in the correct sized shoes, we recommend measuring your children’s feet every six to eight weeks. To get an accurate measurement, you can refer customers to our sizing guide online, or pop into a local Bobux stockist to get your child expertly fitted in store.

A request for return can be raised at your recent order detail within 48 hours of receipt of product by mentioning the reason for return. Visit our Return Policy Page for more information.

Yes, we will arrange a return pick-up of your order from the original delivery address and the courier shall pick it within 3-5 days of your request. Visit our Returns and Exchange policy page for more info.

A customer may return/exchange unworn shoes on www.thebudslife.com for any valid reason, within 14 days from the date of delivery of the product. Any return/exchange request after the specified period will not be valid. Visit our Returns and Exchange policy page for more info.

Refunds are credited back to the same instrument which was debited. The process generally takes 7-14 working days depending on the bank and the gateway. Buds does not have influence on the time lines except processing the refund. The refund will be credited back between 7-14 days after the processing or until your next billing cycle in case it’s a credit card. You will receive email intimation from buds about the processing of refund. You will need to then contact your bank or credit card issuer for refund status. In case of COD orders being returned, the same should be done by providing details of one’s bank account.

If you have received a damaged/wrong item or believe an item is defective, please contact Customer Service at support@thebudslife.com or give a call at + 91 9718 390390 (10:00 am to 6:00 pm) within 7 Days of receiving the product.

Any unworn shoes can be exchanged due to incorrect size or receipt of a defective item, and the customer will be provided with a replacement of the item, free of any shipping charges. Once an exchange request is initiated, our delivery representative will pick up the original item and will deliver the new item at a later date.

We want to get you the correct size as quickly as possible; we’ll ship your exchange as soon as our courier partner has confirmed your original item and the same will be subjected to pass the mandatory quality check. Mostly this process will be completed within 5-7 days.

• To place your order, follow the steps mentioned below:
• Browse by article of your choice
• View details of the product, select your size and "add to cart"
• Enter your shipping address with pin code.
• Please make sure that you check the total amount and products added to your cart before proceeding.
• Next, select the payment option.

(Net-Banking/Debit/Credit Card/Wallets or COD) To complete the online payment, you will be redirected to our online payment partner.

Your order will be successfully placed once your payment is confirmed. You will be receiving a confirmation message with order details via SMS, WhatsApp and the same to your registered mail ID. Currently we do not have an option where a customer can change the size or add a new item to a purchased order. For assistance, please contact our Customer Care team at support@thebudslife.com or give a call at +91 9718 390390 (10:00 am to 6:00 pm).

Yes, our delivery options will allow you to have your order delivered to work, home, or anywhere else as long as it's an address within India.

We accept the
following modes of payment:

• Credit Cards
• Debit Cards
• Internet Banking
• COD - UPI / Payment Wallets

Please note: As of now, we do not accept international cards

Shipping is entirely free for all prepaid purchases through our website. For cash on delivery (COD) orders, a shipping charge of ₹50 is applicable for one pair. The charge will be ₹100 for two pairs.

EMI payment facility is enabled under ‘Pay online’ option during checkout.

In case, money is debited from your account and the transaction is not successful, please wait 24 hours for the money to be credited back to your account. If the money is not credited back to your account even after 24 hours, then kindly email/call us with below details:

• Transaction ID
• Order Date and amount
• Bank name and payment gateway
• Customer name and Contact number