Shipping policy

Shipping is entirely free for prepaid purchases of items through the website. 

In the rare case, due to technical issue at bank/payment partner if the amount has been deducted from your account however your order status continues to show as pending payment or payment failed, please do not worry. Your money is safe. Simply write to us on support@thebudslife.com or WhatsApp us at +91 9818100490 and we will look into it on priority.

I. MODIFYING CANCELLING ORDER AFTER PLACING ORDER

Orders once packed or shipped CANNOT be cancelled/modified.
To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.

Under normal circumstances, we deliver products within 7 business days of the order being confirmed. If you’re in a Non-Metro, all products usually reach you within a time span of 7 to 15 days, and for very remote locations, though extremely rare, the time for deliveries may exceed 15 days.

Note: These timelines do not apply for custom orders, special orders or pre-order bookings. The timelines for each of these will be different and individually mentioned in the product description.

All items are shipped within 7-15 working days of receiving the order. In the unlikely event that we are not able to ship your complete order within 7 days of the order, we shall cancel the unshipped part of the order. In such a case, your payment for the unshipped items in your order shall be refunded, in the manner you have made the payment. The refund will be done as soon as possible and we, at Buds, are committed to it.

II. MODIFYING SHIPPING ADDRESS AFTER PLACING ORDER

The shipping address for an order cannot be modified before the order gets processed and dispatched.
Send us an email on support@thebudslife.com and we will do our best to accommodate your request.

III. CANCELLED ORDERS AND REFUNDS

Once an order is shipped, the cancel option will not be available on
the website. In the case of prepaid orders for which payment has been made via credit/debit card, net banking or My Wallet on the website, the customer will receive the complete refund in the source account within 7 to 10 days of order cancellation.